Published inPrototypr·PinnedHow to choose which battle to fight as a designerAs designers, we have been told we should “learn to choose which battle to fight” because we can’t win every argument. However, no one has taught us how to choose which battle to fight. When I first became a design lead managing a group of designers, I found myself in…Stakeholder Management6 min readStakeholder Management6 min read
Published inPrototypr·PinnedWhy you fail to influence stakeholders as a designerHow to avoid the three common pitfalls — A while ago I wrote an article called “10 Lessons I learned working in a global bank as a designer” where I mentioned the importance of influence. When I first start out, I sucked at influencing stakeholders. I will try to convince stakeholders to do UX the “right way” only…6 min read6 min read
Published inPrototypr·Pinned10 Lessons I learned working in a global bank as a designerThis article is originally published on my blog UXwanabe. To wrap up 2022, I am sharing 10 lessons I learned working 4 years as a Product Design Lead in my previous role at a big international bank. Working in a big corporation like this is complicated, I have to deal…Career Development16 min readCareer Development16 min read
Aug 14Notes from Chris Do’s in-person AMA — How to get known, charge more, and build a thriving creative businessMy 3 biggest takeaway — 4 min read4 min read
Published inPrototypr·Jun 8Are your design policies a “House rule” or “The Law”?A design team’s influences reality check exercise — If we want to continue to improve the UX maturity of our organization, we first need to be brutally honest about where we are on the totem pool, so we can plan strategically on how to increase our influence. The problem is, we designers are often delusional. We confuse how…3 min read3 min read
Jun 4Don’t assume, askThe other day, I was running an origami workshop to teach people how to fold an origami Siu Mai (燒賣), a form of Dim Sum. Most of the guests were respectful. However, there was one lady that was struggling and was asking for my help with an accompanying “the beckoning…2 min read2 min read
Jun 1What does “Users need this feature” mean?Be vigilant when a stakeholder says “Users need this feature”. It can be interpreted in a lot of ways, a little riddle: Which of the following is true? Users actually need this feature Users say they need this but they don’t actually need it Stakeholder thinks Users need this Stakeholder…2 min read2 min read
Dec 31, 20222022 in ReviewAnother year complete. Time for a year in review post! These post are mostly for my own personal reflection to keep a record for my ups and downs. I missed my 2020 and 2021 in review, with COVID and everything around the world I was a bit depressed and frankly…2022 Review9 min read2022 Review9 min read
Jul 19, 2022Evidence based imposter syndromeThis article is originally published on my blog UXwanabe. The other day I was chatting with a recent design graduate, she felt like she is not a real UX designer yet because her course was not 100% focused on UX. She wasn’t sure whether she should be considered a UX…Imposter Syndrome2 min readImposter Syndrome2 min read
Aug 19, 2021Graduate advice for UX studentsThis post is dedicated for those that has just graduated from their UX design bootcamp. — This article is originally published on my blog UXwanabe. Last week, I was really happy to be invite back to be a guest for my friend Michael Tam’s experience design course student graduation ceremony. …UX7 min readUX7 min read
