This article is originally published on my blog UXwanabe.
Last week, I was really happy to be invite back to be a guest for my friend Michael Tam’s experience design course student graduation ceremony. Part of that ritual is that the students would be presenting their final work for their clients.
Seeing more and more people become interested in UX makes me really happy. As those close to me knows, I have a grand vision that one day, Hong Kong’s UX maturity would be at the same level as the United States. …
I was invited as one of the panelist to my friend Michael Tam’s experience design course to share my industry experience to a group of UX students. Michael had sent me a list of questions beforehand and I have written down the answers I prepared. I thought it would be quite interesting to share it here because I always see myself as a better writer than a presenter!
I wrote about that in my old post here.
First step is to acquire the knowledge you need. …
In the last episode, we talked about how to break into the UX field, but what happens after you broke in? How else do you need to learn? These are the topics we are going to explore in this episode with Sally Li, whom landed her first full time job in CASETiFY after graduating from a design bootcamp.
Sally is going to share her experience on:
I have created a podcast and a Youtube channel called UXwanabe, here is the podcast with the same name. As the name suggested, my goal is to extract wisdom from the minds of senior designers to help wannabe designers with no design background to get into UX and navigate their design career in Hong Kong.
In this first episode, I have invited Anindita Saha to share her experience on how she went from being an auditor at PwC to become a Senior Service Design Lead in HSBC. We talked about:
If you search for “UX process”, you can find thousands of articles written on this topic. As a new UX person joining a team with no established process, you might be struggled on whom process to follow. I have been there before, and it was confusing.
The problem with following someone else’s framework is that it hardly sticks in your mind and it is easy to misuse it if you don’t fully understand it (As everyone worked in an “Agile” environment can testify). …
I see this mistake a lot when it comes to design mentorship program. Junior people all wants to talk to the most senior person in the room, but are oblivious of the fact that such approach will have a limited benefit to their career development. This is a mistake because contrary to your intuition, picking a less senior person as a mentor is probably the better choice.
Here is why it is not a good idea to find someone with 20 years of experiences as a mentor when you first started out:
Although they can offer you general direction for…
Picking an industry is hard when you first started out as a UX designer as you hardly know anything about them. It is even harder in Asia, as there weren't many resources that is written around this region.
Having born and raised in Hong Kong, and have worked in Agency, Startup and Corporate, I want to share with you my personal experience and feeling on what it is like working in there, such that you have more idea to help you make a decision. Remember to not just take my word for it as every company is different.
The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win is one of the best change management book I have read in recent years. Below are some notes about what I learned:
If you ask the question What is work? Most people will say “The project I am working on”. That is only the partial truth, for any organizations, there are four types of work:
Imagine joining a UX team as the new designer wanting to learn about the product. There are two ways you can do it without taking your colleague’s time: you study the live product, or you read documentations about it. The most common form of design documentations are Wireframes. However, a wireframe only tells you part of truth, it tells you what design decisions has been made, it tells you the what, but it doesn’t tell you the why.
When we work on a project, we would have made a lot of design decisions based on user needs, stakeholder needs, research…
Assume your normal output is x. If you want to increase your output, you need to produce x+1 kind of work. Here is the problem, if you have already reached you maximum capacity, how can you increase your output? The truth is, if all work comes through you and you are the bottleneck, you can’t. You will never increase your output this way.
The only solution is to improve the output from others around you. Why? Because while you are stuck on your maximum output, if you can increase the output from others, you are still producing x+1 kind of…